Thank you for visiting Vans South Africa through our website or mobile application platforms. These platforms are operated by Zeus Brands (Pty) Ltd., located at 2nd Floor Block 3, Northgate Park Section Street & Koeberg Road, Paarden Eiland, Brooklyn, Cape Town, 7441. Your access to and use of the online platforms are subject to the following Privacy Policy and all applicable laws.

We understand your concerns about privacy and we want to assure you that Zeus Brands takes privacy matters seriously. Therefore, we are providing this Privacy Policy explaining our online information practices and the choices you can make about the way your information, including your Personal Information, is collected and used. If you have questions regarding this Privacy Policy, you may direct them to cs@vans-sa.co.za

Governing Law

These general Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Your Consent

By submitting information to us and/or by using our Website, you give your consent that all information that you submit, including your Personal Information, may be processed by Zeus Brands in the manner and for the purposes described below. If you do not agree to be bound by this Privacy Policy, you may not access or use this Website.

Definitions

The terms “Automatic Anonymous Information” and “AAI” refer to information we collect through this Website that does not, in and of itself, identify you personally. One example of AAI is your IP address.

The term “Content” refers to all of the software and code comprising or used to operate this Website, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Website.

The terms “Zeus Brands,” we,” “us,” and “our” refer to Zeus Brands (Pty)Ltd.

The term “Feedback” refers to all of the software and code comprising or used to operate this Website, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Website.

The terms “Personally Identifiable Information” and “PII” means information about you that could permit one to identify or contact you. Examples of PII include your name, address, and email address.

The term “Privacy Policy” refers to this online privacy policy.

The term “User-Generated Content” refers to all of the text, photographs, images, illustrations, graphics, sound recordings, video, audio-video clips, and other material that you post on or through our Website using the social networking tools we make available to you and that does not constitute Feedback. One way that User-Generated Content differs from other information you provide to us is that, once submitted, User-Generated Content is made available on our Website to others. Examples of User-Generated Content are information you provide as part of a product review and comments you make in response to a blog post.

The term “Website”” refers to https://vans.co.za/, including the Zeus Brands online store, which is owned and operated by Zeus Brands (Pty) Ltd.

The terms “you” and “your” mean any user of this Website.

What Type of Information Does Zeus Brands Collect?

We collect two types of information from visitors to the Website, “Automatic Anonymous Information,” or “AAI,”(which does not, in and of itself, identify you personally) and “Personally Identifiable Information,” or “PII” which is individually identifiable information about you that could permit one to identify or contact you.

Information You Manually Provide. We collect the information, including PII, you manually provide (using your keyboard, touch-pad, and/or mouse) when you use our Website. At various places on the Website, we may request certain PII, such as your name, phone number, email, billing address, and shipping address. You may choose to provide PII to access or use certain features or services of the Website, such as making a purchase, registering on the Website, entering a contest or sweepstakes, filling out a survey, or providing Feedback. Where possible, we indicate which fields of information are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature on the Website.

Information from Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on our Website by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform. By doing this, you are asking the third-party platform to send us information from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile.

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. It typically includes your IP address, the address of the web page you were visiting when you accessed our Website, the name of your operating system, the name and version of your browser, and the date and time of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. We use this information to improve the Content and functionality of this Website, and to better understand and serve our visitors. The information we receive from your web browser does not, in and of itself, identify you personally. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.

Information from your mobile or tablet device. Likewise, if you download one of our mobile or tablet applications or access our Website through your mobile or tablet device, we may automatically collect certain information from or about your device. The types of information we may collect include the type of device you use, the IP address of your device, your device's operating system, the type of mobile or tablet Internet browsers you use, and information about the way you use our mobile or tablet application.

Information Collected Using “Cookies “and Other Web Technologies. Most websites use “cookies” and/or similar technologies to place information about a user’s visit to that website in as mall data file that is stored on the user’s computer. Some browsers automatically accept cookies, but you may be able to configure your browser to prevent the use of cookies. Apollo Brands may use cookies to make our services available or easier for you to use. For instance, we may use cookies to store preferences or items in your shopping cart between visits. PII may be among the types of information stored in a cookie. For example, if you choose the “remember me” option when logging on, we may store your email address in a cookie to expedite your future log-ons. We may also use cookies for the purpose of delivering “first party” advertisements to you.

Acceptance of cookies is not a requirement to browse our Website, however certain features and services may require the use of cookies to work properly, including our shopping cart and check-out features. If you would like to place an order on our Website without the use of cookies, please email cs@vans-sa.co.za.

In addition to cookies, we may also use “web beacons” and other web technologies to manage our Website and email. A web beacon is a small bit of computer code. Web beacons may be used to count how many people visit a web page or tell us whether an email has been opened. We may link the information we collect using web beacons and other web technologies to PII.

More Information on "First Party" Advertising

First-party advertising works this way: When you visit our Website, we may deliver a cookie to your browser. When you leave our Website and travel elsewhere on the Internet, we may use the cookie to recognize you as someone who has visited our Website, to assume that you are interested in our products, and to deliver an advertisement to you that promotes our products. Although we may work with a vendor to deliver and read our first-party cookies and to serve advertisements on our behalf, our vendors may not use these first-party cookies to recognize you as someone who may be interested in the goods/services of the vendors’ other clients.

You can opt out of first-party advertising by visiting your account page. When you do, we will deliver an “opt-out” cookie to your browser. When you visit our Website in the future, the opt-out cookie will tell us that you have opted out of Apollo Brands’ cookies for first-party targeted advertisements.

Please note that the opt-out cookie will only prevent delivery of first-party advertising cookies. First-party cookies are different than third-party cookies. Third-party cookies track your online behaviours across non-affiliated websites for the purpose of delivering targeted advertisements not only for Apollo Brands but for a variety of other companies. To learn more about online behavioural advertising and the choices you have about the delivery of third-party cookies, read the next section.

Cookies Delivered by Third Parties

In addition to the cookies, we deliver to your computer through our Website, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Website. To learn more about Google Analytics, click here. Other third parties may deliver cookies to your computer for the purpose of tracking your online behaviours across non- affiliated websites and delivering targeted advertisements either on our website or on other websites.

You have choices about the collection of information by third parties on our Website. For example, if you don’t want information about your visit to our Website sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Apollo Brands.

In addition, if you would like to opt-out of having interest-based information collected by certain entities during your visits to our Website or other websites, please click here. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioural advertising purposes. It may be that some of the third parties that collect interest-based information on our Website do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviours may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanism described above is device specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices, you need to visit the opt-out page from each device.

Our Use of Your Information

Generally, we use the information we collect through our Website:

• to provide the information, products and services you request;
• to provide you with effective customer service;
• to provide you with a personalized experience when you use our online platforms;
• to contact you with information and notices related to your use of our online platforms;
• to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
• to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);
• to improve the Content, functionality and usability of our online platforms;
• to better understand your needs and interests;
• to improve our products and services;
• to improve our marketing and promotional efforts;
• for security, credit or fraud prevention purposes;
• for any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.

More information on how we use PII collected as part of a contest or promotion. When you enter a contest or other promotion, we may ask you for certain PII to administer the contest, send you promotional emails, notify winners and make the winners’ list publicly available (pursuant to applicable law). Your consent to such promotional use and disclosure of this information generally is a condition of your participation. In cases where the contest or promotional offer is co-branded with or sponsored by another party, we may share your information with that party. Entering such contests and providing the required PII is solely your choice; you do not need to provide such information or enter such contests to browse this Website.

Online Orders and Sales

Finality of sale and stock availability:

Final acceptance and agreement of sale for any orders placed on the Vans Online Store will only be indicated by the delivery of goods to you. Any communication from Vans confirming your order or payment will not deem a sale as accepted. Rejection of your order will be indicated by cancellation thereof and a refund will be processed for any amounts already paid for such orders.

Representations and Warranties

Zeus Brands does not make any warranties or representations that content and services available from the website and apps shall in all cases be true, correct or free from any errors. Zeus Brands shall take all reasonable steps to ensure the quality and accuracy of content available from the website and apps.

Promotional Codes and Discount Codes

Vans South Africa may make promotional codes available to customers who may use these to obtain a discount on a purchase. Please note that specific terms and conditions apply and regulate when and how promo codes may be used.

The following terms and conditions apply standard to Vans South Africa promo codes.

• Discount codes and promotions are only valid for one use per customer.
• Discount codes must be applied at checkout when placing your order – they cannot be applied after the order has been confirmed.
• Unless specified otherwise, discount codes may not be applied to items already on sale or in conjunction with other discounts or promotions.
• All promotions and discount codes are valid for a limited period and may be subject to end without prior notification.
• Discount codes are not refundable. Any items bought with a discount applied will be refunded the value of the payment applied to the items, and the promo code will not be reinstated for the value applied to the item. We may reissue a discount if the item is refunded due to an error caused by Vans South Africa or a product defect.

Terms and Conditions: Win Vans For A Year Sign-up Competition

The Win VANS For A Year Competition will commence from 20 May 2024 up until 16 June 2024. This competition will be open to all individuals residing in South Africa. Entries received before or after the specified dates will not be eligible for participation.

How to Enter:

Participants may enter by subscribing to receive our newsletter via the dedicated landing page for the giveaway between 20 May 2024 up until 16 June 2024.

Prize:

• The winner of the Competition will receive 12 pairs of shoes of their choice, excluding the Premium Range.
• The winner has the choice to select any pair of shoes, in any available size and style, with the limitation of one style/colourway per shoe.
• The prize will be awarded to the winner in one single delivery.
• The prize is non-transferable and cannot be exchanged for cash or any other item.

Winner Selection:

• The winner will be selected randomly from all eligible entries received during the Competition Period.
• The winner will be notified via email within 7 days after the conclusion of the Competition Period.
• If the winner cannot be reached within 7 days of the first attempt of contact or is found to be ineligible, another winner may be selected at the discretion of VANS South Africa.

Publicity:

• By entering the Competition, participants agree to participate in any publicity or promotional activities related to the Competition if requested by VANS South Africa.

By entering the Competition, participants agree to abide by these Terms and Conditions. Please note this competition is not open for any employees or family members of employees at Ares Holdings.