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All standard deliveries are free

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FAQs

Our most frequently asked questions

Shipping & Delivery

All standard deliveries are free

Orders

Track or manage your orders

Returns & Exchanges

Log a return or exchange

Pricing, Promos, Vouchers

Discounts and gift vouchers info

Products & Stock

Product availability and details

Account Queries

Manage your account issues

Payments

Payment methods

FAQs

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Shipping & Delivery

Orders

Returns & Exchanges

Promotions & Sale T&Cs

Products & Stock

Pricing, Promos, Vouchers

Account Queries

Hardware

Payments

All standard deliveries are free on orders over R450. For orders below R450, a R75 delivery fee will apply.

You will receive an email confirmation with your tracking details as soon as your order is handed over to the couriers and once it has been dispatched by the courier.
Click here to track your order once it has been handed over to the courier.

All deliveries will be fulfilled by Dawn Wing or The Courier Guy.
Allow up to 48 hours for your order to be processed once payment has been confirmed.
Delivery typically takes 3-5 business days once your order has been dispatched.
Delivery timeframes may vary depending on where you are located:
- Main city centres: 3-5 working days
- Outlying areas: 7-10 working days
During SALE period(s), order volumes tend to increase, which may lead to delays in order fulfilment. While we strive to maintain our standard lead times, some orders may experience delays due to the higher volume.

We only ship to the Republic of South Africa.
We do not ship internationally.

Unfortunately, once an order is placed the shipping address cannot be changed.

Unfortunately, once an order is placed it cannot be modified.

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